Why do we operate a discount policy? 

No member of our society should be without a bed to sleep on at night, a chair to sit on, or access to a washing machine to wear clean clothes. Sadly, this is a reality for many people. A key part of our mission is to eradicate economic inequality, making essential household items financially accessible to everyone. Our discount policy improves the odds for thousands of people on low-incomes, restoring dignity and ensuring their living standards improve.

How is our discount structured? 

Goods at our stores are listed with a single price ticket and items where a discount is available will be identified by a blue dot on the label. If an item has a blue dot, please ask a member of staff for the discount price. Discount prices can be accessed by; Visitors who claim financial support, students, and customers in employment earning less than minimum wage. This is an example of how a pricing ticket will appear on an item at a Furniture Now! store Our access to high-quality furniture and dedication to customer service ensures that every visitor to our stores leaves satisfied.

Our standard price still provides excellent value for money, with our high-quality goods cheaper than all mainstream furniture and electrical suppliers on the high street. 

How do I prove I qualify for the discount price?

In order to qualify for discount pricing, evidence must be supplied to a member of staff in the form of; 

Welfare support 

• Confirmation letter or email 

Student 

• Student ID card

In employment earning minimum wage or less 

• Copy of payslip 

• Copy of contract of employment 

Sharing the above documents with a member of our store team shall be managed briefly and respectfully. Ensuring your right to privacy is fully upheld. 

Does discount pricing effect the cost of my delivery?

Yes, items purchased at our discount price also qualify for a reduced delivery charge. Please speak to a member of staff in-store for more details.

Do the discount prices apply to new goods? 

At present, our discount prices only applies to a selection of essential second-hand items.

I am a resident who earns just above your discount price threshold, I cannot afford the standard price, can you help?

Our charity fully understands that financial inequality can occur in all walks of life. If you do not meet our criteria to qualify for discount pricing but are unable to purchase goods at standard pricing, please request to speak to a store manager or contact us prior to your visit via Hello@nowcharity.org.uk. Our team shall be happy to help, we discuss extraordinary arrangements confidentially on a case by case basis.  

I am an organisation who furnishes multiple properties, can I purchase furniture from you in bulk?

Yes, the Now! Charity has a successful history servicing multiple large furniture contracts across East Sussex. These include;

• East Sussex County Council Discretionary Support Scheme 

• East Sussex County Council Syrian Refugee Settlement Fund 

• East Sussex County Council Keywork Fund 

• Brighton and Hove City Council Social Fund

• YMCA DownsLink Group 

• NHS Sussex 

To discuss requirements please contact our team via Hello@nowcharity.org.uk.